September 2, 2024

Utilize Tickets for Idea Collection, Planner for better Task Management, and several UX enhancements.

Jump right to:

• Collect Content Ideas from colleagues with Tickets
• Planner displays Tasks
• Add Labels and adjust Import Types
• Tab Navigation for Content Items
• Rearrange Labels, Content Fields, and Tasks for Types
• Single Publication for Content Items

NEW FEATURES 🆕

Collect Content Ideas from colleagues using Tickets

• Utilize the submission form to gather insights. This could include ideas for blog posts, customer cases, or briefs for external agencies
• Create a submission form via the Ticket Form in Types: you can share this form on your website, extranet or intranet
• Each Ticket Form has a default owner, labels, form fields, tasks and references
• Input from the shared ticket form appears in the Tickets menu item
• A workflow is in place for Tickets: you can choose to either Accept or Reject a Ticket and ensure to follow up by creating Tasks

Submission form for sharing and gathering ideas

Planner displays Tasks

• Now, Tasks associated with Content Items or Events are visible on the Planner
• The default lead time will remain unchanged but will be extended if the tasks exceed the allotted time frame
• If a Task does not have a due date, it will be shown behind the coloured bar
• The destination is indicated by an icon. If no destination is specified, a question mark will appear
• Updates to an item in the Sidebar will be immediately reflected on the Planner after saving the changes

UX Improvements

We are excited to introduce a range of improvements designed to enhance the overall user experience:

• Customize Import Types - Previously restricted to read-only, Imported Types can now be customized. Assign a default owner and include a Label Group(s) for this Type.
• Tab Navigation for Content Items and Events - Enhance clarity by displaying general information, labels, and content in separate tabs.
• Rearrange Labels, Content Fields, and Tasks for Types - You now have the ability to rearrange the fields you have added to Types for Content Items, Events, or Tickets by simply dragging and dropping the elements. This new order will automatically be applied to all new items going forward.
• Single destination for Content Items - While you can still link multiple destinations to a Content Type, you are now limited to selecting only one destination for the Content Item.